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Return Policy

We take care and review each piece rigorously. If there is any problem, please contact us first by email to find together the best solution.

If you want to return the product, make it with its state and original packaging. Once we received the packet we refund you the ammount paid (only if it is not a term longer than 14 days and subtracting the shipping expenses).

If some piece had a fault or we sent you a different product we assume all rectification costs. We will do the refunds always to the Paypal account or card wich belongs to the o tittle holder of the payment (in natural 14days). El pez dorado does not store Personal data. The appearance of any of our products, can range considerably regarding the images. Do not hesitate to tell us any doubt.

Send us an email to: info@elpezdorado.eu

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